Rosen Group Evaluations

Your honest comments on our service to you are a highly valued part of the process that enables us to maintain and improve upon the high standards of quality and service we strive to provide. This essential feedback is also used internally for performance evaluations and provides a basis for our merit bonus program.

During the course of a contract, clients typically receive one or two short Interim Contractor Evaluations requesting information on their contractor's performance and their overall experience with The Rosen Group, Inc. Since the company was established ten years ago, we have been pleased to maintain exceptional customer service results - an overall "Strong-Outstanding" rating.

Questions: Answer the following questions in regard to your experience with your Rosen Contractor and The Rosen Group as a whole.

1. Did We Respond Quickly to Your Needs?
2. Was the Placement Process Clear & Effective?
3. Did we Present Candidates to You in a Timely Manner?
4. Did the Presented Candidates Posses the Level, Quality, and Experience You Expected?
5. Please Rate the Level of Expertise and Performance of the Contractor.
6. Please Rate the Technical Ability (Knowledge & Application of HR Skills) of the Contractor

Customer Service Survey Results
Results based on the following scale:
1-Poor 2-Below Average 3-Average 4-Strong 5-Outstanding