Case Study -
       Open Enrollment

Company Name: National Community Capital Association

Situation:
Our firm is very focused on year-end performance evaluations of our benefits program. This is a project that stretches our staff and we wanted some help with this year's effort.

Challenge:
We don't have a huge Human Resources Department - one person manages everything. This time of year is crunch time - we needed additional help to manage this project and carry it through to the end of the benefit year.

Solutions:
We knew from experience with the Rosen Group that we could count on them to provide the temporary and experienced HR professionals. They were very knowledgeable and up-to-date on HR procedures and offered help and guidance with claim benefit issues, COBRA. The Rosen Group was able to fi nd us someone within one or two weeks.

A few years ago, we worked with The Rosen Group and they were great. We requested the same person, but she was not available this year so we went back to Rosen and they sent us Tamara. And we're just as happy with her.

Tamara and Diana allowed me to focus on my job, and not spend a lot of time answering HR questions.The Rosen Group allows us to staff-up at year-end only, without having to pay a full-time yearly salary.

We make the initial contact and reach out to The Rosen Group and they handle everything. We can count on them year after year. We have a small staff of 25 employees. Our needs fluctuate on a cyclical basis at year-end and they offer us the perfect solution.

Results:
We were able to finish out a smooth benefit calendar year, and The Rosen Groups' personnel focused on renewals and new enrollments, helping with all associated paperwork. It just wouldn't have been done without their help.